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A super-fast Internet service delivered via satellite, Exede delivers great speeds and is available virtually anywhere.
Exede Satellite Internet is beamed directly into your home at an affordable price! Click below to see all our plans and pricing options.
It's easy: You can order online, give us a call, or find Exede satellite internet providers in your area. We'll take care of the rest, including installation and setup.
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We take security very seriously at ViaSat, and we make every effort to ensure our Exede network is secure. Individual customers on our network also have a big role to play in staying safe online, which means using things like strong passwords that you change regularly, firewalls and antivirus software.
If you’re one of the many Americans who splits time between a primary and secondary home or if you have a vacation cabin, you may be interested in the Hibernation Plan for your Exede Internet service. This plan allows you to put your Exede Internet service on hold for a certain period of time while paying a minimal monthly fee to keep your service in place.
Once you’ve been an Exede Internet customer for at least one month, you’re eligible for the Hibernation Plan. Under this plan, you can suspend your service for two to six months at a time, for a total of up to six months per calendar year (January-December).Simply call Customer Care at 999-999-9999 and tell them you’d like to switch to the Hibernation Plan. Service will be suspended immediately after your call. When you’re ready to reactivate your full service, call Customer Care on the day you’d like it restored.
Fees: You will be charged a $9.99 monthly fee while you are on the Hibernation Plan. This fee replaces the monthly service fee on your regular Exede Internet plan. You are still responsible for the monthly equipment lease fee (if applicable) and the fees for any other services you may have through ViaSat, such as Exede Voice. If you prepaid your equipment lease fee, the months during which you are on the Hibernation Plan will continue to be applied against your prepaid equipment lease fee.
Minimum Service Term: Your minimum service term continues to run while you are on the Hibernation Plan. For example, if you have 20 months left in your minimum service term when you switch to the Hibernation Plan and you are on the Hibernation Plan for 4 months, you’ll have 16 months left on your minimum service term when you switch back to your regular Exede Internet plan.
Speeds: While you are on the Hibernation Plan, your access to the internet will be blocked. However, if you have Exede Voice, you will continue to be able to make phone calls and you will continue to be charged at the usual monthly rate for your Exede Voice service.
Eligibility: Customers on Exede5, Exede12 and WildBlue Recovery Act plans (customers with the black SurfBeam modem) and who have been under contract for at least 1 month are eligible to use the Hibernation Plan. Customers on Legacy WildBlue plans (customers with the blue SurfBeam modem) are not eligible for the plan.
Terms: You may suspend your service for two to six months at a time, for a maximum of six months in a 12-month calendar year period (Jan.-Dec.).
Read Frequently Asked Questions about the Hibernation Plan.
Like to get what you pay for? Did you know Exede Internet was identified in an FCC report in 2013 and 2014 as the No. 1 internet provider for delivering on advertised speeds? This independent testing confirmed that Exede consistently delivers at or even above the speeds you pay for.
The ViaSat-1 satellite powering Exede Internet service earned a world record as the highest-capacity communications satellite in the world. With 100 times more capacity than a typical Ku-band satellite, ViaSat offers the largest total bandwidth capacity in the U.S. and Canada. Combine that with the company’s innovative ground system and we’re transforming the economics and quality of service offered by satellite internet service.
This well-known tech magazine reviewed thousands of new products and innovations for its annual Best of What’s New special issue. Exede was named one of the best of the best.
ViaSat was also recognized as a finalist by the publishers of FierceWireless, FierceTelecom and FierceCable. A judging panel made up of telecommunications professionals evaluated submissions based on technology innovation, financial impact, market validation and end-user customer experience. They picked Exede in the categories of “Last-Mile Innovation” and “Transport Innovation”.
Originally established in 1987 by the American Marketing Association, but an independent organization since 2008, the Edison Award is one of the most prestigious accolades honoring excellence in new product and service development, marketing, design and innovation. It has been given to some of the most innovative products and business leaders in America, including Apple and Tesla. And Exede is honored to join their ranks.
Call or click to get connected with Exede: 877-XXX-XXXX